Predictable IT Costs & Zero Operational Halts
For small and mid-sized businesses in Trivandrum, hiring a full-time in-house IT administrator is often financially impractical, while relying on ad-hoc freelancers leads to delayed responses and unpredictable repair invoices. An AMC with Hands Technologies gives your organization an entire team of certified hardware and network engineers on call.
Our AMC Agreement Models
Non-Comprehensive AMC
Covers regular scheduled preventive service visits, unlimited breakdown call-outs, OS/software maintenance, and network troubleshooting. Replacement hardware components are billed at transparent, discounted wholesale rates.
Ideal for Most SMEsComprehensive AMC
Includes all labor, preventive maintenance, AND replacement of faulty hardware components (motherboards, RAM, power supplies, hard drives, cooling fans) with zero unexpected spare-part bills throughout the contract term.
Complete Budget CertaintyWhat Is Included in Every AMC
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Quarterly Physical Preventive Maintenance: Deep blower dust removal from desktop cases, thermal paste inspection, and cooling fan servicing to prevent hardware burnouts.
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Guaranteed Breakdown SLA: Emergency on-site technician arrival within 2 to 4 hours across Trivandrum city limits for critical server or workstation halts.
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Backup Verification & Antivirus Audits: Periodic testing of automatic Tally accounting backups, NAS storage health, and antivirus definitions.
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Standby Hardware Support: Loaner power supplies, desktop towers, or network switches provided while major repairs are handled, ensuring your team never sits idle.
Industries We Support Under AMC
We manage IT uptime for chartered accountancy firms, private medical clinics & diagnostic labs, educational institutions, retail showrooms, logistics offices, and law practices throughout Trivandrum.